Shipping & Returns


Shipping 

Shipping & Delivery Information

  • We offer FREE trackable to shipping to the US for orders over $30
  • All other orders to the US ship for a $4 flat rate
  • Standard Shipping Time is 5-14 business days

Processing time

  • Order processing normally takes 24-48 hours, but might take up to 3-5 business days
  • Processing includes checking, packing, and sending your orders to the post-office
  • After you order has processed, your tracking information will be emailed to you

If you have specific shipping requirements, please contact us at: cailin@creativelycailin.com

 

Returns

We want you to love your purchase! If you are not completely satisfied for any reason, simply send it back and we'll refund your purchase price!
  • Please send us an email us to let to start the return process at cailin@creativelycailin.com
  • Items must be returned within 30 days from the delivery date and must not be altered in any way
  • Customers are responsible for the cost of return shipping on any return or exchange not due to an incorrect or damaged item; however, we will ship your replacement at no additional change
  • We do not offer price adjustments or rainchecks 

If you need to return an item, please contact us at:  cailin@creativelycailin.com